Information we collect
When you visit our websites our web measurement tools and internet service providers record information including:
Why we collect it and how we use it
We use the above information to understand how our websites are being used. This helps us improve our websites and provide you with a better technology and informational experience.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. Examples might include your name, email or phone number.
If we ask you to provide additional personal information (for example, on a form), we will explain:
If you choose not to provide the information it may affect our ability to respond and deliver services.
Sharing your personal information
The law, including the Privacy Act 1988, protects your personal information.
Your personal information is confidential and will not be disclosed to any other person, third party, body or agency unless:
If we need to share information with a third party as part of our service to you, the form you fill in will tell you about it.
How we store information
We do not keep information that we no longer need for the purpose it was collected, unless the law requires us to do so. It is either destroyed or de-identified as required under the Archives Act 1983.
Only authorised R & R Care staff can access personal information stored by us. Security features protect it from unauthorised access.
We store information in different ways, including:
The information generated by the cookie may be transmitted to and stored by Facebook and Google, who may use this information for the purpose of compiling reports on website activity for us (or advertising agencies engaged to act on our behalf). Demographic and interest reports may be generated including characteristics such as your age, gender and location. These reports do not identify you personally. We may use them to provide targeted advertising to you and to make policy decisions. If you prefer not to receive cookies, you can adjust your browser settings. However, you may not be able to use the full functionality of the website.
We apply a range of security controls to protect our websites from unauthorised access. However, you should be aware that:
Links to other websites
Our website contains links to other third-party websites. We are not responsible for their privacy practices, or the material on their websites.
If you believe that R & R Care have breached the Privacy Act or mishandled your personal information, please contact us. Please provide as much information as possible so we can investigate and respond.
If you’re not happy with our response, you can contact the OAIC.