Doreen has 17 years of experience working with people living with a disability in various programs and is passionate about social justice and empowering individuals in personal decision making.
For the past eighteen months Doreen has managed prototype NDIS programs Self-managed SLF, IASP and Self-Managed Community Participation at R & R Care with a massive growth in numbers to the program based on word of mouth customer satisfaction.
Doreen takes a creative approach to implementing plans which is diverse and individualised as each person. Assessing the learning style of each person, utilising this knowledge plus the persons preferences to guide the learning process, build capacity and desired outcomes.
Doreen’s Co-ordination style is consultative, engaging in a process that follows the clients journey and is sensitive to parents, carers, family. The focus of her work has been ensuring support meets the person’s social, physical, emotional and psychological wellbeing.
Doreen likes to ensure customers understand and are happy with implementation of their plan using terminology that is modified and understandable to negotiate with the person. This is a combination of innate and developed skill to guarantee plan implementation is understood, led by, reviewed, monitored and enjoyed by the person.
Doreen’s top priority is to encourage all persons to feel free to speak up and make changes as needed.
Doreen has knowledge and experience in : Medical and Behavioural issues ranging from moderate to high needs, individualized behaviour management planning, risk assessment planning and prevention of incidences, building positive networks, managing conflicts, interpersonal and problem solving ,understanding differences, leading professional teams, time management, delegation, motivation, mentoring, IT and most importantly working calmly under pressure.
Doreen has a great sense of humour and takes a positive approach both personally and professionally via affirming enjoying what you’re doing amongst the challenges, knowing that all will turn out for the best, including NDIS.
Doreen has experience in supporting and coordination Accommodation group home, Youth Work, Transition To Work, Skill Building in Day program- Community Participation, Pilot Accommodation, Sub Contracted Facs and SLF.
I’m emailing today to tell you how great my support worker is; not only is he very patient, helpful and quick-thinking, but he’s also the most friendly worker I’ve had to date. Whenever I’m not feeling my best, he seems to see that and not push me to do things that I’d otherwise be willing to do, however when I am feeling able to do things, he encourages me to do it myself, he teaches me how to do it if I’m not understanding, or congratulates me when I do it by myself.
Just wanted to thank you for the amazing support staff you have put into our home to help with our daughter . One outstanding support worker supported her in such a professional manner , and was not afraid to help in any way she could .
“R&R gave me my first real opportunity to work in a new industry following my career change. I value the opportunity that you extended, the way in which everyone at R&R including Admin, Coordinators and fellow Support Workers welcomed the new greenhorn and the valuable experience gained. ”
“Wonderful organisation doing some great programs and initiatives.”
“Great place to work with awesome staff and clients keep up the good work”
“I am very grateful and blessed that I have been part of a wonderful service during my time at R&R Disability Services.”
Peter, myself and his family I would like to thank the staff for the wonderful opportunity you provided for our son.
He enjoyed the camp immensely, I believe it is an experience that he will never forget.